FedEx warns of text message scams claiming to have package information

News

LYNCHBURG, Va. (WSET) -- Several police departments are warning the public about a new text message phishing scam that looks to be from FedEx about a package delivery.

FedEx said customers around the country have gotten a text message that shows you a "tracking code" and asks you to click it to set delivery preferences.

The company said the link would take you to a fraudulent, scammer-operated site that would try to steal your personal information and money.

"We are committed to protecting the security and integrity of our network. While there is no foolproof method to prevent the FedEx name from being used in a scam, we are constantly monitoring for such activity and work cooperatively with law enforcement," a statement to ABC News read. "FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. Any suspicious text messages or emails should be deleted without being opened, and reported to abuse@fedex.com."

FedEx said to refer to their website about the scams.

Recognizing Phishing Scam E-mails and text messages: Recognizing phishing scam e-mails and sms messages is key to protecting yourself against such theft and other crimes. Indicators that an e-mail or sms message might be fraudulent include:

  • Unexpected requests for money in return for delivery of a package or other item, personal and/or financial information, such as your Social Security number, bank account number, or other identification.
  • Links to misspelled or slightly altered Web-site addresses. For example, variations on the correct Web-site address fedex.com, such as fedx.com or fed-ex.com.
  • Alarming messages and requests for immediate action, such as "Your account will be suspended within 24 hours if you don't respond" or claims that you've won the lottery or a prize.
  • Spelling and grammatical errors and excessive use of exclamation points (!).

ncG1vNJzZmivmpawtcKNnKamZ56axLR7zZqroqeeYsSwvsudZp%2BdlJrFbsPAq6WsZZ%2BberWx161kpp2jqK6osYysmpqlo2Kwra3IpqCnn12pvG60wK%2BcZqiRmLiis8RmoKeen6e6osDIqKU%3D